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Sustainability in Service creates care teams that 
feel truly fulfilled in their roles

The Sustainability in Service training and support package is about building professional longevity for care providers who are at risk of burnout . It is about creating the culture and language which keeps your passionate people talking through a three tiered approach. Starting with a training day. This first tier sets the foundation by developing a clear understanding of the unique challenges of care work, strengthening resilience to these challenges, skilling them up to support each other, know when to ask for help and where to get it. Once we have laid these foundations it’s about maintenance, KEEPING them talking and strengthening connections to each other and your cause.

  • All our workplace trainings are customised according to your needs.

  • These can range from 60 minute presentations to more popular full and half day trainings.

Learning Objectives

  • Learn about the unique challenges to professions that require emotional labour.

  • Develop awareness of Burnout, Vicarious Trauma and Secondary Traumatic Stress. 

  • Improve your ability to self-reflect on your service delivery and how to see your own warning signs.

  • Enhance your own natural emotional intelligence using research-based techniques of mindfulness and body awareness.

  • Implement practical self-care practices that will build professional resilience and sustainability.

  • Promote team connections and compassion for each other

Main Content

  • Exploration of emotional labour and the phenomenon of stress and exhaustion so common in the human the service industry.

  • What is Burnout, Vicarious Trauma and Secondary Traumatic Stress and what can we do about it.

  • Reflection exercise to build awareness of habitual responses

  • How mindfulness and body awareness can be used to promote professional sustainability.

  • Mindfulness and body awareness exercises (equipment provided up to 20 people)

  • The neuroscience of empathy and its alternatives.

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